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Accessible Tourism in a regenerative world. B-1000, Bruxelles

This Multiplier Event, organised by ENAT with the kind support of VisitFlanders, will present the DIVETOUR Erasmus+ project outcomes - Innovative Training for the Tourism Transition Pathway, with guest speakers from EU organisations and best practices


Event details

Date: Thursday 23 November 2023

Venue: VisitFlanders. Rue du Marché aux Herbes/Grasmarkt 61, 1000 Brussels, Belgium

Time: 10h00 to 13h00 and light lunch (ending at 14.15)

Language: English.

Registration: Free of charge on 'first-come, first-served' basis, as space is liimited. 

To register: fill in the online Google Form  

Please note that all costs related to travel and accommodation are the responsibility of the participant.
For security reasons you must bring a valid photo ID.

Further information

Partners of the DIVETOUR project - "Digital Competencies and Tools for Enhanced VET on Tourism and Accessibility", present a half-day event offering tourism stakeholders, including students, teachers and professionals, an opportunity to become familiar with accessible tourism and its challenges in this transitional period. 

Learn about the use of new technologies in developing new sustainable businesses and discover some of the best practices in training for tourism accessibility and inclusion in Belgium and elsewhere in Europe.

Speakers include representatives of the European Commission DG GROW Tourism Unit, European Travel Commission, European Tour Operators' Association, European Association of Service providers for Persons with Disabilities, AccessibleEU Resource Centre, ENAT and the DIVETOUR partnership.   

The event will be followed by a light "networking" lunch, offered by the DIVETOUR project.

Download the Information Sheet and Programme from the Downloads section.


9.30 Registration and welcome

10.00 Session 01 Introduction: European Tourism in Transition, the new challenges Moderator: Emiliano Deferrari, European Network for Accessible Tourism (BE)

10.00 Welcome by VisitFlanders

10.05 Introduction by Vaida Sinkevičienė, Panevėžys Training Center (LT) and Emiliano Deferrari

10.15 Thomas Segretain, Policy Officer, DG Grow -Tourism Unit, European Commission (BE)

10.30 Ludivine Destrée, European Travel Commission (BE)

10.40 Tim Fairhurst, European Tourism Operators Association (BE) - Video message

10.50 Katrien Mampaey, VisitFlanders (BE)

11.00 Marie Audren, HOTREC Hospitality Europe (BE)

11.10 to 11.30 Coffee Break

11.30 Session 02 Tourism training, new skills for inclusion DIVETOUR training modules and curriculum | Round Table

Moderator: Emiliano Deferrari

11.30 Maria Stella Minuti, Project DIVETOUR, Incipit Consulting (IT)

11.45 Round Table

  • Gabriele Carli, Project DIVETOUR, Wattajob (IT)
  • Giulia Bergamasco, Project IN-TOUR, European Association of Service Providers for persons with Disabilities (BE)
  • Stéphanie Herman, Access and Go (BE)
  • Michelle Vandepoele, INTER (BE)

12.30 Session 03 Accessible Tourism, accessible technologies in practice Success stories, business cases

12.30 Magnus Berglund, Accessibility and Inclusion Advisor (SE)

12.40 Jan Carron, Hotel.eu (BE)

12.50 Selvakumar Ramachandran, Eyemmersive (UK)

13.00 Conclusions: Emiliano Deferrari, ENAT(BE)

13.10 Close

13.10 to 14.15 - Light Networking Lunch